Fast-Growing Wayfair And Its Two-Tier Delivery Network

Wayfair as well had very good quarterly numbers. (PDF)

In 2016, Wayfair made internationally $266 million. In Q1 2017, the international business grew by 150% year over year. US grew by impressive 22%.


Wayfair employs over 1,400 customer service employees in the US and Europe. (Total headcount is at 5,700.)

Here are some more slides from the presentation (PDF):

How Wayfair sees its position in the market:


Wayfair’s two-tier logistics operation:




And last not least, some fine cohort visualization:



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