In 2016, Wayfair made internationally $266 million. In Q1 2017, the international business grew by 150% year over year. US grew by impressive 22%.
Wayfair employs over 1,400 customer service employees in the US and Europe. (Total headcount is at 5,700.)
Here are some more slides from the presentation (PDF):
How Wayfair sees its position in the market:
Wayfair’s two-tier logistics operation:
And last not least, some fine cohort visualization: