Fast-Growing Wayfair And Its Two-Tier Delivery Network

Wayfair as well had very good quarterly numbers. (PDF)

In 2016, Wayfair made internationally $266 million. In Q1 2017, the international business grew by 150% year over year. US grew by impressive 22%.

wayfair-ebitda-16-17.png

Wayfair employs over 1,400 customer service employees in the US and Europe. (Total headcount is at 5,700.)

Here are some more slides from the presentation (PDF):

How Wayfair sees its position in the market:

wayfair-positioning-17.png

Wayfair’s two-tier logistics operation:

wayfair-logistics.png

wayfair-logistics-2.png

wayfair-logistics-3.png

And last not least, some fine cohort visualization:

wayfair-cohort.png

wayfair-repeat-orders.png

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